💬

Help Center

Frequently Asked Questions

Frequently Asked Questions

How do I generate an image? ▼
1. Choose a template from the home screen
2. Upload your photo
3. Tap "Generate" and wait for the AI to process
4. Your result will appear in a few seconds
How do I generate a video? ▼
1. Select a video template (marked with video icon)
2. Upload your photo
3. Tap "Generate" and wait for processing
4. Video generation typically takes 30-60 seconds
What are credits and how do I get more? ▼
Credits are used to generate content. Each image costs 1 credit, and videos cost 5 credits.

You can get more credits by:
- Subscribing to a plan
- Purchasing credit packs
- New users receive free starter credits
How long does generation take? ▼
Image generation: 5-15 seconds
Video generation: 30-60 seconds

Generation time may vary based on server load.
What should I do if generation fails? ▼
1. Check your internet connection
2. Make sure your photo meets requirements (clear face, good lighting)
3. Try a different photo
4. If the problem persists, contact support
How do I save my creations? ▼
Your creations are automatically saved to your gallery. You can also:
- Tap the download button to save to your device
- Tap the share button to share directly to social media
Can I use my creations commercially? ▼
Personal use is always allowed. For commercial use, please refer to our Terms of Service or contact us for licensing options.
How do I delete my account? ▼
To delete your account, please contact our support team at support@mirag3.com. We will process your request within 48 hours.
✉

Still need help?

Our support team is here for you

Contact Support